Privacy Policy

Last updated: August 23, 2025

TripSwoop Privacy Policy

This Privacy Policy outlines how TripSwoop collects, uses, and shares your personal information. By using our services, you agree to these terms.

Information We Collect

Directly from You:

  • Account Data: Name, email address, password.
  • Booking Details: Travel dates, destination, passenger names, contact details, payment information.
  • Communications: Messages sent to customer support, feedback, survey responses.
  • Preferences: Travel preferences, accessibility needs.

Automatically from Your Device:

  • Usage Data: Pages viewed, links clicked, search queries, time spent on site.
  • Device Information: IP address, browser type, operating system, device identifiers.
  • Location Data: Approximate location derived from IP address.

How We Use Your Information

To Provide Services:

  • Process bookings and payments.
  • Confirm travel arrangements.
  • Manage your account.
  • Send service-related notifications.

For Communication:

  • Respond to inquiries.
  • Send marketing communications (with your consent).
  • Provide updates and offers.

To Improve and Protect:

  • Analyze website performance and user experience.
  • Develop new features.
  • Prevent fraud and ensure security.
  • Comply with legal obligations.

Cookies and Tracking Technologies

  • What they are: Small data files placed on your device.
  • Our use:
  • Essential: For website functionality (e.g., remembering login, shopping cart).
  • Performance: To understand how you use our site (e.g., Google Analytics).
  • Personalization: To remember your preferences and tailor content.
  • Advertising: To deliver relevant ads on our site and elsewhere.
  • Your control: You can manage cookie preferences through your browser settings. Blocking certain cookies may affect website functionality.

Sharing Your Information

With Third Parties:

  • Travel Providers: Airlines, hotels, car rental companies to fulfill your bookings.
  • Service Providers: Payment processors, cloud hosting, analytics providers, customer support tools. These partners are obligated to protect your data.
  • Legal Compliance: When required by law, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Consent: For any other purpose with your explicit permission.

Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal limitations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request your data in a structured, commonly used format.
  • Objection: Object to certain processing activities.

To exercise these rights, please contact us at [email protected].

Data Security

  • We implement technical and organizational measures to protect your data.
  • No method of transmission over the internet or electronic storage is 100% secure.
  • We strive to use commercially acceptable means to protect your personal information.

Third-Party Links

  • Our website may contain links to external sites not operated by us.
  • We are not responsible for the content or privacy practices of these sites.
  • Review their privacy policies before providing any personal information.

Children's Privacy

  • TripSwoop services are not intended for individuals under the age of 13.
  • We do not knowingly collect personal information from children under 13.
  • If we learn we have, we will delete it promptly.

Changes to This Policy

  • We may update this Privacy Policy periodically.
  • Any changes will be posted on this page with a revised "Last Updated" date.
  • Your continued use of our services after changes indicates acceptance.

Contact Us

For any questions about this Privacy Policy or your data, please reach out:

Last Updated: October 26, 2023